Projecting a professional image to your suppliers, customers, and competitors is crucial in today’s competitive environment.
Most customers are now deciding whether to “partner” with a new company by observing it superficially. For instance, when a customer observes you are using your personal email accounts instead of a business email address or your emails often get flagged as spam, this can affect how they view your business.
Luckily, there is a way to demonstrate professionalism and reliability in business – and that is to rely on business email service providers.
Letting an IT expert handle your email service lends authority and confidence to your message, increasing the possibility of your email recipients opening your email. Furthermore, having an email host offers a level of protection and control that will help you avoid security theft and hacks.
Here are six reasons to invest in dedicated email services today.
1. Trustworthy business image
If your email address ends in your domain name, customers will instantly be informed about who you are and what you exemplify. This will then create a reliable image as soon as your message is received, resulting in a boost to your business. Besides, people will most likely deal with companies that have a trustworthy email address than those that don’t.
2. Comprehensive support
Dealing with tech problems can be a waste of time. You and your employees might forget your login passwords, be unable to access emails from your smartphone, or lose significant emails. These difficulties can consume much of your time and even get everyone distracted from doing more important business tasks. Consequently, your business won’t be able to deliver excellent service.
But with a hosted email service, tech issues can be dealt with quickly and efficiently.
Many IT service providers in Dubai and around the world offer technical support that is available 24/7. So if you avail of these services, when a problem arises, it can be resolved fast. You will have peace of mind knowing that your corporate email is a reliable means of communication between your employees and your customers.
3. Ease of use and scalability
Your email service must grow alongside your business. It must support your enterprise, regardless of whether you are sending and receiving plenty of emails or hiring new employees who will require email services.
An expertly managed email service comes with large mailboxes, handles lots of mails, and allows for the onboarding new members quickly. Moreover, it is equipped with webmail interfaces and desktop apps that are easy to use.
Mobile applications for smartphones, refurbished iPhones, and other devices are also available. These features help ensure that everyone stays on track and is well-informed of any changes or significant modifications in specific business projects.
4. Data breach and hacking protection
Your email is highly susceptible to cyber-attacks like phishing, fraud, and hacking. An email service managed by experts comes with security measures crucial to ensure the safety of all your data.
Moreover, it provides other value-added services like data backup and recovery features. Taking offsite data backups on a regular basis will protect your business from a data corruption disaster or data loss in case of intentional or accidental file deletion.
Phishing protection is another feature you must have as this will keep your business secure and safe from hackers and anyone with a malicious intent.
5. Improved business productivity
Managed email services offer free add-ons that can boost your company’s productivity. These include conferencing services that allow you to organize meetings with your clients and employees.
Other productivity tools your business can benefit from include the following:
Collaboration and document sharing tools
Managed email services will allow you to securely share files, data, and other documents with your staff and clients. Also, these give you additional tools so everyone can collaborate on files on the go or at the office. This way, you and your employees can switch from a desktop to a smartphone without skipping a beat.
Expanded storage space
One of the main issues businesses encounter with free email hosting is storage. When it comes to business emails, you would not want to delete any email, even the irrelevant ones, because they can be of use later. With a managed email service, you can have an email address equipped with plenty of storage space.
Reputable email hosting providers offer tools that allow them to integrate with the essential software and apps you rely on. This way, you can perform important tasks in less time and be notified about upgrades and updates when available.
Department-specific email aliases
Creating email aliases is important as this allows you to communicate with more people at the same time and give your clients the ability to connect to teams of people. This way, you can instantly provide the assistance and answers they need.
6. Minimal management costs
An expertly managed email hosting service is a more affordable option than handling your email service in-house. This is because the best IT service providers have access to subscription fees and software licenses at wholesale prices because they manage plenty of email accounts.
More importantly, you will have enough time to focus on more significant business operations. Since the IT service provider will take care of everything – from the setup and email migration to service requests and general troubleshooting, you and your employees can concentrate on other things that are part of your core business.
Email services might appear similar in terms of core functionality, like sending and receiving emails, but they are not created equal.
Business email services managed by IT experts offer a low-cost yet secure and business-grade alternative to free email hosting services and in-house managed email servers. You will be surprised about how vital this service is for your business today and how affordable it is, as well.
It can boost your brand consistency, improve business productivity, and keep all your data secure. It also comes with comprehensive tech support that’s available 24/7 to ensure that your email and its features are running optimally at all times.
A managed email service is the best solution that will help you portray a professional image, grow with you, and allow you to have access to tools that will help your business succeed.
Sharon Mallorca is the Sales Manager at Create IT in Dubai. Established by innovative digital agency Create Media Group, Create IT has rapidly become the Middle East’s leading IT Support and IT Solutions company, providing the highest quality IT support and services to a growing portfolio of global brands.